Portree High School Students Visit the Royal Hotel

Although classroom learning is highly enjoyable, taking pupils into a workplace environment where they can see how this works in a real-life capacity is also beneficial as students see how that company operates whilst gaining knowledge about job opportunities after education.

Tourism in Practice

After extensively learning about tourism and the associated importance of customer service, DYW West Highland arranged for nine S4/5 Portree High School tourism students to visit the Portree Royal Hotel to view how this worked in practise and to learn from experienced staff in the industry.

A Tour of the Hotel

Visiting the hotel on the 12th December therefore, pupils enjoyed a tour of the hotel premises where staff members showed them some of the rooms, kitchen, laundry and biomass boiler areas, explaining the purpose and function of each in relation to hospitality and tourism. The importance of customer service, especially in this type of industry, was also heavily emphasised to students as it is through providing a good service that encourages customers to keep visiting.

Applying Knowledge to the Workplace

As a grand finale to the tour, pupils enjoyed putting their drink making talents to the test through participating in a cocktail making demonstration with our young people only trying non-alcoholic mocktails! Activities such as these are interactive and fun for the students whilst they learn about the key skills required to work in the tourism industry and gives them a chance to apply their classroom-based knowledge to the world of work.

We would like to thank all the staff at Portree Royal Hotel and hope the pupils enjoyed their day!

For more information regarding how to get involved with DYW West Highland, contact the team on: info@dywwesthighland.org / 01397 705 765 / Facebook / Twitter or call in and see us in the office at 15 High Street, Fort William, PH33 6DH